FAQ

What is Strap Jack?
Strap Jack is the best way to keep your acoustic-electric guitar securely strapped on when playing unplugged—preventing your strap from slipping off and protecting your guitar from falling. Strap Jack is simple, inexpensive, works with all acoustic-electric guitars, requires no modification to your instrument and—best of all—it really works!

Why do I need it?
If you play an acoustic-electric guitar, you know that putting your strap on is difficult because the endpin jack is bigger than the strap hole. And since the strap fits poorly, it can slip off—dangerous when you’re playing unplugged and there’s no instrument cable to catch your guitar. Strap Jack solves this problem and protects your guitar by keeping your strap securely in place.

How does it work?
Simply attach your guitar strap to the endpin jack of your acoustic-electric guitar and plug Strap Jack in. Strap Jack is a system designed to keep your strap securely in place while you play your guitar unplugged. For guitars with a strap button on the neck heel area, we also include a specially made, durable rubber washer—sometimes called a "guitar saver"—to keep the other end of your strap secured. 

Will Strap Jack affect my guitar pickup battery life?
On most acoustic-electric guitars, using Strap Jack will have no effect on pickup battery life.

With some newer pickup systems with active preamps, inserting Strap Jack into your guitar’s endpin jack will engage the battery; however, as these systems have very long battery life, power usage is minimal – similar to playing while plugged into an amplifier.

To maximize battery life, we recommend you remove the battery from your pickup when not in use. Or, if your pickup system has an on-off switch, ensure that it remains in the “off” position when not in use.

Do I need to alter my guitar in order to use Strap Jack?
No. Strap Jack works with your acoustic-electric guitar’s existing factory installed or aftermarket endpin jack.   

How is Strap Jack different from ordinary strap locks?
Strap Jack requires no modification to your guitar, unlike other strap lock systems that must be permanently installed on your guitar and strap, and require that the endpin be replaced. Strap Jack is a single piece that’s simple to install and remove, and is not permanently attached to either your guitar or your strap (which makes it easy to use one strap with multiple guitars, unlike strap locks). It’s also less expensive!

Will Strap Jack harm my guitar’s finish?
Not at all. Strap Jack secures your strap without coming in contact with the body of your guitar.

What guitars is Strap Jack compatible with?
Strap Jack works with most any acoustic-electric guitar with an endpin jack that accepts standard 1/4" instrument cable plugs, including (but not limited to) guitars from the following major manufacturers:

What acoustic-electric guitar pickup systems is Strap Jack compatible with?
Strap Jack work with most any factory installed or aftermarket pickup system, including those from:

Is Strap Jack also compatible with classical (nylon string) guitars?
Yes, Strap Jack works with most any classical acoustic-electric guitar with an endpin jack, including those from:

Is Strap Jack compatible with all types of acoustic guitar straps? 
Yes, Strap Jack works with most any acoustic guitar strap, including those from:

What is Strap Jack made of? 
Strap Jack is made of durable ABS plastic under strict quality control standards.  

Where is Strap Jack manufactured?
Strap Jack is proudly made in Los Angeles County, California, USA.  

Where can I purchase Strap Jack?
Strap Jack is available for purchase from Strap-Jack.com and from retailers including Amazon.com   

Is Strap Jack guaranteed?
Yes, Strap Jack comes with a full satisfaction guarantee. You may return the product within 30 days of your purchase for a refund or replacement.